Returns and Refund Policy
If you are not fully satisfied with your purchase, you have 60 days from the delivery date to request a refund.
How to Request a Refund:
Step 1:
Confirm your order is still within the 60-day money-back guarantee period.
Step 2:
Email support@institutoexperience.com.br with the subject line: Refund Request
Step 3:
Return all bottles (empty or full) to:
PO BOX 90129
Lakeland, FL 33804
Include your full name, email, and order details if available.
Step 4:
Once your return is received, your refund will be processed within a few business days. Refunds typically appear within 5–10 business days depending on your bank.
Important:
- Return shipping costs are not covered
- All bottles must be returned
- Opened bottles are accepted
We’re Here to Help
Need help with your order? Contact our support team anytime.
Phone: 925-231-0148
Email: support@institutoexperience.com.br
Address:
4928 Brookstone Dr
Plano, TX 75024
60-Day Money-Back Guarantee
✔ Risk-free 60-day trial
✔ Full refund available
✔ Easy returns, even empty bottles